An exciting opportunity has arisen for a Customer Care Operative to work as part of the Customer Care Team within Liverpool Clinical Laboratories. This role will require effective teamwork with a range of stakeholders. Having the energy, drive, optimism and determination to meet all of the challenges ahead will be as vital as bringing sound knowledge of best practice to LCL. This role will be responsible in delivering a support service to our stakeholders. This role will require the successful candidate to have excellent organisational skills, to be methodical, accurate and enthusiastic. Having the energy, drive, optimism and determination to meet all of the challenges ahead will be as vital as bringing sound knowledge of best practice to LCL. ***Previous applicants do not need to apply*** We’re looking for people who see opportunities, explore the potential and recognise that behind every sample is a real person. If you’re someone who inspires those around you and is a true ‘team player’, we want to hear from you. We offer excellent training and development opportunities for all disciplines. Whether you live in Liverpool already or are considering a move, there’s never been a better time to joins us at Liverpool Clinical Laboratories. Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond. To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf Follow us on Social Media: Facebook – Liverpool University Hospitals Careers Instagram - @LUHFTcareers Twitter - @LUHFTcareers Please refer to attached JD & Person Spec for further information. Key responsibilities: • Provide a patient result service, by delivering verbal patient results. • Running and printing patient reports. • Answering the telephone/taking messages. • Reception work and general office duties. • Assisting with the running of the area. • Dealing with enquires related to the service. • Photocopying and distributing documents. • Administering internal and external post. • Liaising with other members of the team in all matters relating to the service and maintenance of high standards. This advert closes on Tuesday 7 May 2024